Keywords
customer loyalty
Publications
Folomeeva T.V. (2012). Socio-psychological approach to the study of consumer behavior. Moscow University Psychology Bulletin, 1, 145-154
The article discusses the cognitive paradigm of socio-psychological studies of consumer behavior, which is based on: the idea of K. Gergen on the construction of the social world, ethnomethodology G. Garfinkel and the theory of social representations S. Moscovici. A generalized conceptual framework of the socio-psychological theory of consumer behavior was offered. The perspectives of social psychology of consumer behavior were outlined.
Pages: 145-154
Keywords: consumer behavior;
social constructionism;
customer loyalty;
symbolic consumption;
consumer decisions;
Available Online: 03/30/2012