Keywords
client
Publications
Ivanov M.A. (2012). Client-centered approach to management consulting. Moscow University Psychology Bulletin, 1, 125-132
The article is dedicated to a description of the author’s approach to management consulting. The author considers the object of consulting as a system with three elements: client—organization—environment. The alignment of interaction in this system is considered to be the main goal of consulting process. Values basis of the approach, principles of interaction with a client, special consultant’s position are described in the article.
Pages: 125-132
Keywords: management consulting;
client-centered approach;
organization-centered approach;
systems concept;
client;
contract;
principles of interaction with client;
process and expertise in consulting;
Available Online: 03/30/2012