Ivanov, M.A.
Cand. Sci. (Psychology)
Lomonosov Moscow State University
ORCID ID: 0000-0002-5926-5236
Senior Researcher at the Department of Social Psychology, Faculty of Psychology, Lomonosov Moscow State University.
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Client-centered approach to management consulting.Lomonosov Psychology Journal, 2012, 1. p. 125-132read more5388
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The article is dedicated to a description of the author’s approach to management consulting. The author considers the object of consulting as a system with three elements: client—organization—environment. The alignment of interaction in this system is considered to be the main goal of consulting process. Values basis of the approach, principles of interaction with a client, special consultant’s position are described in the article.
Keywords: management consulting; client-centered approach; organization-centered approach; systems concept; client; contract; principles of interaction with client; process and expertise in consulting
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